Awesome, second time writing this to to site errors, so I'll be short.
Delegate access for accountants when. Excuses about not attaching invoices/receipts to emails is your problem not our. I don't give my accountants access to my hosting accounts so that they don't blow up my company from the inside, so why would I give them full access to my domain account. It doesn't matter whether you think it should be added or not, you're being asked to add it because it's a basic requirement for company reporting. The year is 2020 and as the owner of a company, I don't have the time to sit here going through your obtuse system for exporting pdf files one by one because you purposefully make it so, I'm guessing it's so that all the bundled in charges, aren't looked into and questioned. To reiterate, it's time to add this functionality.
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I see your point about the cat walking across the keyboard 🙂
One thing I just personally discovered as your post made me check it out -
on https://account.godaddy.com/receipts there is an export to CSV - this actually gives a line item by line item break down of the sub total / tax / icann fee and the total for that line item
While not ideal as it doesn't give an overall total for each order - it does show the products - so if you are tracking expenses for hosting vs domains you can easily see that.
One other thing that you may already be aware of is the ability to consolidate / sync billing of domains (well at least .com) - I was getting tired of getting one off charges every few days throughout each month - so as the domains came up for renewal I consolidated / moved the renewal date to the 1st of the month - so now yes I get one bigger invoice the first of each month, but it made life a bit easier / less emails. Also since I bill my clients for the domain renewals - I can bill them one month in advance one the 1st when I do my monthly billing
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please be sure to come back and click accept for the solution
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I'm an end user like you - I know that GoDaddy does monitor the community and perhaps can take your request under advisement.
As a business owner myself - I'm curious / surprised that your accountant would want access to your systems to get invoices - most accountants that I've worked with - if they need a receipt for something the would ask me to provide it to them. Additionally within GoDaddy I may have 40-50+ orders per year - how would my accountant know which ones to get.
I'm also curious as a business owner - if your company is covering your medical insurance / expenses - let's say do you provide your account access to your medical information to get invoices from that?
I understand your frustration as to not wanting to have to print this all out at the end of the year - I'm curious as the GoDaddy receipt emails are detailed and have line item breakdown - isn't that what you need??
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
I see your point about the cat walking across the keyboard 🙂
One thing I just personally discovered as your post made me check it out -
on https://account.godaddy.com/receipts there is an export to CSV - this actually gives a line item by line item break down of the sub total / tax / icann fee and the total for that line item
While not ideal as it doesn't give an overall total for each order - it does show the products - so if you are tracking expenses for hosting vs domains you can easily see that.
One other thing that you may already be aware of is the ability to consolidate / sync billing of domains (well at least .com) - I was getting tired of getting one off charges every few days throughout each month - so as the domains came up for renewal I consolidated / moved the renewal date to the 1st of the month - so now yes I get one bigger invoice the first of each month, but it made life a bit easier / less emails. Also since I bill my clients for the domain renewals - I can bill them one month in advance one the 1st when I do my monthly billing
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community