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i can't update contact info of 1 domain

Recently, Godaddy sent an email to update the contact information of my domains. All has been updated except for 1 and the message says -- "Your domain must be in an eligible status." What does this mean? 

 

Thanks for your inputs.

 

Liza

 

1 REPLY 1
Moderator

Hi @lizayh,

 

Thanks for posting. It sounds like your domain may not be in an active status, I recommend contacting live support so they can investigate the issue.

 

 

Lisi - GoDaddy | Community Moderator
24/7 support available at x.co/247support