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Error when importing zone file

Hello,

When I try to import a zone file it gives me this error.

"An unexpected error occurred. If this issue continues, contact support."

I don't really know what the issue is.

Thanks for the help in advance!

3 REPLIES 3
Anonymous
Not applicable

Re: Error when importing zone file

Hi @dreamz,

  1. What is it exactly (more details please) you are trying to do?
  2. What is your domain name?

Re: Error when importing zone file

I just called GoDaddy support and I was told Import Zone File function is broken and no ETA on when it will be fixed.

 

To reproduce:  it doesn't matter what domain name we have, you simply go to "DNS Management", go to "Advanced Feature", then export your current zone file (either Windows or Unix version/format, doesn't matter) to your Desktop, then immediately click "Import Zone File" and select the file you just saved, you simply get an "Error" message.

Anonymous
Not applicable

Re: Error when importing zone file

@fishtail,

 

Yes it does actually matter what your domain is ..........

Because I can check your zone files and see what's what and also make sure I'm not helping out a nasty or illegal site. Or at least not providing free sysadmin for a mega buck cheapskate.......