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i can't renew my domain - error "Some items could not be added to your cart."

Hi there,

         I have  two domains need to be renewed , but i can not finished it , anybody can help me?

This is the error showed to me  Some items could not be added to your cart

1 ACCEPTED SOLUTION
Moderator
Moderator

Hi @Zlongame,

 

Welcome to the Community! 

A .JP or .CO.JP domain can only be renewed in your account through automatic renewal. There is no manual option for this Registry. If the auto-renew has failed - or was not on - you will need to contact our customer support team through phone or chat so the renewal/redemption can be escalated. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

2 REPLIES 2
Super User II

@Zlongame 

 

It's most likely some issue with the fact that it's a CCTLD. Your best bet would be to contact phone support or live chat on this one.



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Moderator
Moderator

Hi @Zlongame,

 

Welcome to the Community! 

A .JP or .CO.JP domain can only be renewed in your account through automatic renewal. There is no manual option for this Registry. If the auto-renew has failed - or was not on - you will need to contact our customer support team through phone or chat so the renewal/redemption can be escalated. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post