Skip to main content
Help Center
The GoDaddy Community will undergo maintenance starting on Wednesday, August 4th at 3pm PST / 6pm EST. Learn more
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error on GoDaddy backup

Hi,

 

I get this error every time I log into my Backup.

 

{"id":"cpanel_proxy_api_unexpected_error","message":"Error calling https://cpanelprovapi.prod.phx3.secureserver.net/site_backups/4434520/generate_login_url","error":null}

 

Does anyone know what I can do to resolve it?

 

Thanks 

4 REPLIES 4
MerchantQ
New

On the phone with Godaddy right now trying to identify this problem.

Have you gotten an answer?
Im thinking it has to do with the Firewall they run.

Same problem

We have engineers working to identify and resolve this issue. We will have an update within 72 hours.The Backups should be working and you should be able to access Backups from within the server Cpanel. 

Hi,

I'm also facing same problem.  Until now it hasn't been fixed

Maybe i need to phone   GoDaddy support too