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FTP password change is useless

I changed the password of 2 ftp users on my hosting panel. Even though the ui says its changed, i can't log in with the new passwords.
Yes, i tried multiple clients. Yes i have the right ip. Yes, i have the right username.

I would also like to point out, that the password restrictions are ridiculous. Why do they have to start with a letter? Why some special charaters are required, and some are forbidden? These rules makes my hair fell off.


I found out you can't use 14 char long password for ftp. They say in the form you can, but you can't. This is ridiculous as everything else on godaddy hosting. Like constant err_connection_reset errors on my client's site. Stay away from this company if you can.