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Getting Hacked by GoDaddy Staff ?

I recently had the bad fortune of having my WP site hacked.  Simple story: My site was "hotlinked" and used to warehouse close to 6,000 pages of commercial material...including lots of hard-core porn.  My site was the storage bin.  Another site had links to my server and was the user interface to the world. 

 

So what did I do? I paid GoDaddy for emergency service (roughly $200) and then got an annual subscription to SiteLock.  For years I never needed these things and GoDaddy income from me was very low.

 

Next step?  I set up a firewall with lots of layers and capability.  One of those layers is to lock-out people who have 3 or more failed log-in attempts.  The function also records IP addresses of the agent responsible.

 

SO WTF!  WHY AM I SEEING IP ADDRESSES FOR GoDADDY TRYING TO HACK INTO MY SITE???????  Why?

 

Im not saying GoDaddy did the original hot-linking and layered porn all over my site.  But the timing and coincidence is just too good not to suspect something. 

 

Bottom line:  Im now starting to think that the "hero" who cleaned my site was the same culprit who caused the **bleep** problem in the first place...all in the name of generating better sales numbers and milking me of my limited cash!!  That would be typical corporate America.

3 REPLIES 3
Community Manager
Community Manager

Re: Getting Hacked by GoDaddy Staff ?

That's definitely not something that GoDaddy does.  I think the best way to alleviate your concerns would be to have you call in to speak to live support at your earliest convenience.  We'll be able to review the information you're seeing and provide you with the explanation as to what is going on.  

New

Re: Getting Hacked by GoDaddy Staff ?

Your assumption of innocence is noteworthy.  But your assumption does nothing to explain why  I have MULTIPLE failed log-in attempts to my web-site from a GoDaddy ISP.  Bots don't do that, neither should hosting services.  The IP address I see behind the failed log-in attempts is:

166.62.45.121

 

Community Manager
Community Manager

Re: Getting Hacked by GoDaddy Staff ?

In order to fully address your concerns, and review the logs that you're referencing, we'll need you to contact our live support teams.  Whatever the situation is, if there is an issue with one of our IP's attempting any type of security breach on another server, we will collect the information and have it passed along to the proper teams to be handled appropriately.  

We take customer security and privacy very seriously.  Please call in at your earliest convenience and we can discuss the situation in greater & more specific detail.  

 

MPC