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GoDaddy website hosting with GSuite Email - Contact web form not sending

We have a wordpress website hosted on Godaddys shared account.

 

We have Gsuite set up to receive our email with Google's MX and SPF records. The web form specifically is not sending email to our account @uniquelyset.com which is the domain of our website.

 

I have done some digging, and think there is an issue with the SPF record.

 

I set it to include email coming from Godaddy's server by including secureserver.net, but in doing an SPF check, I discovered that the number of SPF lookups far exceeds 10.

 

Do I need to include the individual IPs from the secureserver.net lookups to reduce this number?? There are a ton of them and that doesn't seem like the best option. This is what I have at this time. Those are Godaddy IPs pulled from my SPF lookup before changing it from include:smtp.secureserver.net. Google's include call only pulls 4 lookups.

 

v=spf1 ip4:208.109.80.0/24 ip4:64.202.189.0/24 ip4:64.202.167.0/24 ip4:64.202.166.0/24 ip4:64.202.165.0/24 ip4:64.202.163.0/24 ip4:68.178.232.0/24 ip4:208.109.14.0/24 ip4:208.109.78.0/24 ip4:208.109.181.0/24 ip4:72.167.82.0/24 ip4:72.167.218.0/24 ip4:188.121.32.0/19 ip4:97.74.0.0/16 ip4:72.167.234.0/24 ip4:173.201.192.0/24 ip4:182.50.132.0/24 ip4:173.201.193.0/24 ip4:174.128.1.0/24 ip4:174.128.7.0/24 ip4:207.200.21.144/28 ip4:66.45.69.110 ip4:66.179.50.160/27 ip4:12.151.77.31 ip4:66.98.160.100 ip4:69.64.33.132 ip4:216.55.155.13 ip4:216.55.162.41 ip4:216.242.235.41 ip4:207.71.241.81 ip4:4.79.224.144/29 ip4:170.146.0.0/16 ip4:209.123.8.56 ip4:64.139.133.47 ip4:206.252.132.65 ip4:24.75.14.201 ip4:72.167.238.0/24 ip4:72.167.180.130 ip4:144.202.243.25 ip4:144.202.243.26 ip4:182.50.144.0/24 ip4:68.232.128.0/19 ip4:195.246.112.0/24 ip4:208.86.168.0/22 ip4:68.233.77.16 ip4:64.202.160.108 ip4:64.202.160.109 ip4:66.98.158.77 ip4:66.135.32.26 ip4:216.69.160.6 ip4:208.109.96.27 ip4:64.202.160.121 ip4:64.202.160.125 ip4:66.246.252.57 ip4:66.98.214.30 ip4:209.85.112.13 ip4:74.53.116.130 ip4:72.167.180.17 ip4:72.167.180.18 ip4:184.168.131.0/24 ip4:68.178.252.2 ip4:68.178.252.33 ip4:68.178.252.35 ip4:68.178.252.37 ip4:68.178.252.39 ip4:68.178.252.41 ip4:68.178.252.43 ip4:68.178.252.53 ip4:68.178.252.55 ip4:68.178.252.57 ip4:68.178.252.59 ip4:68.178.252.61 ip4:68.178.252.63 ip4:68.178.252.102 ip4:68.178.252.103 ip4:68.178.252.104 ip4:68.178.252.105 ip4:68.178.252.106 ip4:68.178.252.107 ip4:68.178.252.108 ip4:68.178.252.109 ip4:68.178.252.110 ip4:68.178.252.111 ip4:68.178.252.47 ip4:68.178.252.48 ip4:68.178.252.49 ip4:68.178.252.50 ip4:68.178.252.70 ip4:68.178.252.72 ip4:207.46.101.128/26 ip4:207.46.100.0/24 ip4:207.46.163.0/24 ip4:65.55.169.0/24 ip4:157.56.110.0/23 ip4:157.55.234.0/24 ip4:213.199.154.0/24 ip4:213.199.180.0/24 ip4:157.56.112.0/24 ip4:207.46.51.64/26 ip4:157.55.158.0/23 ip4:64.4.22.64/26 ip4:40.92.0.0/14 ip4:40.107.0.0/17 ip4:40.107.128.0/18 ip4:134.170.140.0/24 ip6:2a01:111:f400::/48 ip4:23.103.128.0/19 ip4:23.103.198.0/23 ip4:65.55.88.0/24 ip4:104.47.0.0/17 ip4:23.103.200.0/21 ip4:23.103.208.0/21 ip4:23.103.191.0/24 ip4:216.32.180.0/23 ip4:94.245.120.64/26 include:_spf.google.com ~all

 

If I'm not on the right track please let me know. This has been extremely frustrating and go daddy support won't help me because "they don't host our email" however they used to, and I'm worried some old data might be causing the issue as well.

 

I will also note that I have changed my MX entry to the remote exchange server options to stop storing the emails locally.

Thanks!

 

4 REPLIES 4

Hi @MFulton,

Welcome to our forums. I'm not an expert with this subject, hopefully one of our community members can chime in and help you out. 

KayJay - GoDaddy | Community Moderator
24/7 support available at x.co/247support

I've a similar problem and this will not work on Godaddy. I am planning to move my wordpress site to Google Cloud - AppEngine or Compute Engine.

Hey @vsaggu,

 

Sorry to hear you're having similar troubles with your own contact form. If I understand correctly, you're trying to send it to an email address you have setup with GSuite Email services? 

 

Perhaps if you could share more details of what you're attempting to do and the steps you've taken in detail to troubleshoot this on your end; another member who has had success in this same endeavor may be able to share more insights to assist you. 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

I used a way out by adding a email account user(abc@domain.com) under cpanel emails and added a pop fetch(a2plcpnl0409.prod.iad2.secureserver.net) on my gmail account. This some times delay receiving emails on my gmail and i manually have to fetch this godaddy cpanel email on my gmail account.