sorry to hear you have been unwell, I wish you a speedy recovery. In the meanwhile please try the live chat option. That's Arizona local time 9am to 6pm. I don't know your time difference but you will have to work it out or you can install apps for world clocks.
I would just add that advice is always available here too 24/7 usually. It helps if tags are put in the message (keywords) and use the @ name of the person you are addressing too.