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SQL Database was lost

My name is Le, the developer.

Account#: [removed]

This account is from my client.
Last week you called my client and upgraded his account that causes the SQL server database that we hosted in your service has been lost.

I called you in Viet Nam using the number 028-445-81371 and I waited for 30 minutes but no one talk with me.

Data is the most important. Losing this database is YOUR RESPONSIVE AND GoDaddy Must have responsibility to make it restored.
I request you contact with me to solve this SERIOUS PROBLEM via:
email: [removed]
skype: [removed]

This is old database login information:
Database User Name: tsvending
Database Name: tsvending

I ask you find the last SQL Database backup (*.bak) and restore it.