We've moved your post as it was unrelated to the issue where it was placed. It's difficult to say for sure what's happening in your situation without more information. If you're still having trouble, I suggest reviewing the post here to learn more about what kind of information you can supply to help others offer good responses. And of course, GoDaddy customer support is available 24/7 at one of the numbers below.
TLH - GoDaddy | Community Moderator Supporting you at x.co/247support