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    Kipper247
    New

    Problem uploading products to webstore

    I have a record store. I upload products to my webstore daily. It has been getting slower. The last five days it is painful and often doesn't work at all and I get "site unresponsive" messages. I have tried different browsers and different computers and different networks. I've cleared the cache and gone incognito. No dice. Go daddy help seem keen to tell me the fault is at my end and all is good at theirs. I don't believe that is the case and in any event I am rendered practically unable to add products.
    Can anyone help?

    1 ACCEPTED SOLUTION
    AllieP
    Employee

    The best people to contact are GoDaddy Guides. https://www.godaddy.com/help/contact-us They're the only ones authorized to access your account and have up-to-date knowledge of our internal system performance.

    Thinking good thoughts until you get it sorted out.

    Allie P at GoDaddy

    View solution in original post

    2 REPLIES 2
    AllieP
    Employee

    The best people to contact are GoDaddy Guides. https://www.godaddy.com/help/contact-us They're the only ones authorized to access your account and have up-to-date knowledge of our internal system performance.

    Thinking good thoughts until you get it sorted out.

    Allie P at GoDaddy

    View solution in original post

    I also got the same problem to choose the above link that mentions by AllieP and they would assist you: https://www.godaddy.com/help/contact-us