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Godaddy charge me before checkout

Why Godaddy charge me before my checkout finish, it show up the message tell me to verify my payment information or use an alternate form of payment, but the money already deduct from my account, what can i do now, i already check with bank and my transaction is complete and the money already send to godaddy.com

1 REPLY 1
Heather
Employee

Hello @limengkruy!

 

Thank you for posting. Our system won't bill you unless you complete an order. There are also 2 buttons you need to click to advance the order to completion. This is not the place to discuss billing issues, however. You will need to reach out to our support team for that. Thank you for understanding.

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support