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    Deleting a folder in Managed Wordpress

    I was trying to update Jetpack today but it wasn't able to do it. It took the plugin away from my installed or inactive plugins list. I was going to try to upload it again, but it is saying that destination folder already exists. I think I need to delete this folder to successfully download the plugin again. How do I go about doing this?.

    1 ACCEPTED SOLUTION
    Super User IV

    @pinkkatie 

     

    You can use SFTP and delete the folder that way or install the file manager plugin in wordpress and do it within WordPress itself

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
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    View solution in original post

    1 REPLY 1
    Super User IV

    @pinkkatie 

     

    You can use SFTP and delete the folder that way or install the file manager plugin in wordpress and do it within WordPress itself

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post