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    Hosting error on wordpress website

    My website is good at Godaddy for 3 year, everything ok until yesterday, i got an 503 error, but i can't contact Godaddy support.

     

    My domain is: tuvibinhgiai.com

     

    Please, someone from Godaddy Staff, please check and fix my hosting.

     

    Thank you

    1 ACCEPTED SOLUTION
    Super User IV

    @daohieu 

     

    We are end users like you. I noticed you are using CloudFlare but I'm getting a connection timeout error. 

     

    1) I just wanted to confirm this is on Managed WordPress and not on a cPanel account

    2) You say you cannot contact GoDaddy - Have you tried to reach to via chat https://www.godaddy.com/help/contact-us

    I know some people outside the US have had more success with using a VPN to reach the chat support.

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

    2 REPLIES 2
    Super User IV

    @daohieu 

     

    We are end users like you. I noticed you are using CloudFlare but I'm getting a connection timeout error. 

     

    1) I just wanted to confirm this is on Managed WordPress and not on a cPanel account

    2) You say you cannot contact GoDaddy - Have you tried to reach to via chat https://www.godaddy.com/help/contact-us

    I know some people outside the US have had more success with using a VPN to reach the chat support.

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

    Thank you