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    KevinCroskrey
    New
    ‎05-04-2020 04:39 AM
    ‎05-04-2020 04:39 AM

    I can't access the admin panel of the site

    When I am trying to add the site on Godaddy Pro dashboard, its not added and I can't access the Managed Wordpress hosting and When I am trying to open the site, its says - 

    Error establishing a database connection.

    Please help me to recover the site, its a live site, ruined my day, please help me

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    1 REPLY 1
    PL281
    Super User IV
    Super User IV
    ‎05-04-2020 05:45 AM
    ‎05-04-2020 05:45 AM

    @KevinCroskrey 

     

    What is your domain name? - If the database is down then WordPress / your site is down and ProSites wouldn't be able to add it

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

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