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    Wordpress account basic

    Hello,

     

    I have signed up to a Managed WordPress Hosting account, which allows me to have 1 website. 
    After sometime i would like to replace this site with a new version. I can see there is a thing called staging website, however this does not seem to function for making new websites.

     

    I decided to use FTP to upload a fresh wordpress, however i am stuck with database name and i cannot create new database on mysql or phpmyadmin. 

     

    To summarise everything this Managed wordpress doesn't do me any good. Is it possible to move it to a regular linux hosting?

     

    Thanks in advance.

    1 ACCEPTED SOLUTION

    Accepted Solutions
    Super User I
    Super User I
    Solution

    Re: Wordpress account basic

    Hi there!

     

    Yes, you should be able to move to Linux hosting. If you purchased the hosting within the last 30 days, you can call in, get a full refund, and purchase cPanel hosting which you may be more familiar with. If it's over 30 days, I would still give them a call because a lot of times, depending on the situation, they will allow you to get a partial refund as long as you then purchase another hosting product with said refund. That kind of depends on the situation and whether it's a business need to move to a different platform.

     

    I hope that helps!



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    1 REPLY 1
    Super User I
    Super User I
    Solution

    Re: Wordpress account basic

    Hi there!

     

    Yes, you should be able to move to Linux hosting. If you purchased the hosting within the last 30 days, you can call in, get a full refund, and purchase cPanel hosting which you may be more familiar with. If it's over 30 days, I would still give them a call because a lot of times, depending on the situation, they will allow you to get a partial refund as long as you then purchase another hosting product with said refund. That kind of depends on the situation and whether it's a business need to move to a different platform.

     

    I hope that helps!



    I am a GoDaddy End User - Just Like You
    * Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community


    View solution in original post