iThemes Security Pro email notification

[mat3d]

Hi all,

I'm using iThemes Security Pro on my wordpress website and I've setup to receive email notifications whenever there is a file change or a malware is found after the daily scan. However 90% of the time the email doesn't work, the plugin give me this error in the notification panel: Could not instantiate mail function.

I wrote to iThemes support and they said I should contact my host. I wonder if anybody has experienced the same issue?

Thanks
Mat

[Muse · Accepted solution]

@mat3d

Is the email address you are having notices sent to using the same domain as your site?  It is not uncommon for other email addresses (gmail.com,yahoo.com, etc.) to not work -- for security reasons.

If you are and it is still not working, give an SMTP plugin a try and see if that resolves the issue for you.

HTH! 😉

[mat3d]

Hi,

it's a gmail address so that could be the issue.

I'll change it and see if it works better.

Thanks for the tip!