Hi all,
I have the following advise from a partner company regarding SPF records update:
SPF-record. IP-address 178.21.131.158 must be added to your SPF-record so our SMTP-server is seen as a trusted sender.
Whitelisting. IP-address 178.21.131.158 must be whitelisted in your spam-filter.
On my hosting control panel, I cannot find a way of doing this. Please advise.
Kind regards
Solved! Go to Solution.
An SPF Record is done at the DNS / Domain level
Here is a GoDaddy link on doing this. https://www.godaddy.com/help/add-an-spf-record-19218
In regards to the spam filter - that is wherever your email is hosted
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
An SPF Record is done at the DNS / Domain level
Here is a GoDaddy link on doing this. https://www.godaddy.com/help/add-an-spf-record-19218
In regards to the spam filter - that is wherever your email is hosted
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community