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    Yo6
    New
    ‎07-18-2019 01:18 PM
    ‎07-18-2019 01:18 PM

    Adding SPF record

    Hi all, 

    I have the following advise from a partner company regarding SPF records update:

     

    SPF-record. IP-address 178.21.131.158 must be added to your SPF-record so our SMTP-server is seen as a trusted sender.
    Whitelisting. IP-address 178.21.131.158 must be whitelisted in your spam-filter.

     

    On my hosting control panel, I cannot find a way of doing this. Please advise.

     

    Kind regards

    Product:
    1 ACCEPTED SOLUTION
    PL281
    Super User III
    Super User III
    ‎07-18-2019 01:40 PM
    ‎07-18-2019 01:40 PM

    @Yo6 

     

    An SPF Record is done at the DNS / Domain level

     

    Here is a GoDaddy link on doing this. https://www.godaddy.com/help/add-an-spf-record-19218

     

    In regards to the spam filter - that is wherever your email is hosted

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

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    View solution in original post

    1 REPLY 1
    PL281
    Super User III
    Super User III
    ‎07-18-2019 01:40 PM
    ‎07-18-2019 01:40 PM

    @Yo6 

     

    An SPF Record is done at the DNS / Domain level

     

    Here is a GoDaddy link on doing this. https://www.godaddy.com/help/add-an-spf-record-19218

     

    In regards to the spam filter - that is wherever your email is hosted

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

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