Adding cname record failed

[rmJimmy]

I tried several times to add a cname record but every time I got "Unexpected error occurred. If this issue continues, contact support."

The cname record I am trying to add is

Record Type :  CNAME 

Name/Host:  www 

Value/Destination:  ghs.googlehosted.com.

TTL* : 3600 

[Nate · Accepted solution]

Try clearing your history/cache, or using a different browser.  If the problem persists contact support directly.

[finh]

I'm having the same problem. I've tried a number of times. my domain works on my site but isn't allowing me to secure it. I have contacted support the first time and allowed the site set up. that was friday last.

[rmJimmy]

It didn't work Nate. How can I contact support directly?

[Nate]

https://www.godaddy.com/contact-us

[rmJimmy]

@NateI am trying to contact them via live chat but seems like they are keeping it unavailable intentionally.

[JesseW]

@rmJimmy It definitely sounds like you could be having browser issues if you're unable to get the chat feature to load. I'd suggest trying again specifically using a Chrome incognito window.