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Bought domains with promo code but it's not working

i buy new domains ( and add promo code (GDD99com) the Total mount is 1.70$ ,but when complet a buy the Amount spent $12.70 from my card, i am a Trouble
Community Manager
Community Manager

Re: i need help

The promotional price is valid for a one time use discount. If you have already registered a domain at the discounted rate you will not be able to receive a second domain for the same rate. That is typically why you will see the price change once you've logged into your account. If you've never used the promotional offer in the past, but you are not able to get the discount, please contact our live support teams. Thanks.