Unfortunately, no one on this forum will be able to help with an account issue as we're volunteers and don't have access to GoDaddy's internal systems.
You need to call phone support or start a live chat for a resolution.
Have a good one!
I am a GoDaddy End User - Just Like You * Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *
Once your issue is resolved, please be sure to come back and click accept for the solution