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Domain Forwarding return 404 / Destination Unknown

Recently, I would like to relocate my website from travel.john-shum.net to travel.johnshum.net.  I've amended the DNS entry for johnshum.net and make sure the travel.johnshum.net resolved correctly.  After that, I've removed the CNAME entry of travel.john-shum.net, and use the forwarding feature in DNS management to create a new forwarding rule for subdomain "travel" and forward it to http://travel.johnshum.net as Permanent (301) Forward only.

After saving the record, an A entry of blog which points to 184.168.131.241 was created.  

 

When I try to visit http://travel.john-shum.net , it turns out to redirect to http://travel.johnshum.net as expected.

But, if I try to visit http://travel.john-shum.net/2006/09/2006.html, it just displays a screen as follow:

Untitled.png

May I know if anything goes wrong in my setting?

12 REPLIES 12

Re: Domain Forwarding return 404 / Destination Unknown

This is happening to me also.  My domain is in GoDaddy, and it redirects to a website hosted in MS Azure.


1) This URL redirects correctly to the Azure website:
http://wordyscore.com
2) This URL doesn't redirect, it displays the GoDaddy Destination Unknown page:
http://wordyscore.com/Home/LegalInfo
3) This URL works (no redirect required, it's what the above URL should redirect to):
http://wordyscorekeeper.azurewebsites.net/Home/LegalInfo

 

This was working recently.

New

Re: Domain Forwarding return 404 / Destination Unknown

This just started happening on my website as well... GODADDY has changed something very recently and it is messing up the purposeful redirects that have been working correctly for me for over a year... and now they are not!! Godaddy... what is up???? IS this a FIX on YOUR END?? Or is it a FIX on the USER END?? Please advise asap. Thank you.

Re: Domain Forwarding return 404 / Destination Unknown

After checking with other discussions here, it seems that the behavior is "by design", and I better set the forwarding rules in my own server  

Re: Domain Forwarding return 404 / Destination Unknown

What? That makes no sense... it was working fine for me until just around the time this discussion was started. Has anyone  been able to get a comment from GoDaddy on this?

Re: Domain Forwarding return 404 / Destination Unknown

We are facing the same issue as well. It started about 2 weeks ago.

 

What's going on?

Re: Domain Forwarding return 404 / Destination Unknown

I was able to resolve this by turning off domain forwarding, and then changing the A record to point '@' to 50.63.202.1 (which I found on this page). Feels like something is broken or inconsistent at GoDaddy.

Moderator
Moderator

Re: Domain Forwarding return 404 / Destination Unknown

Hi @james999@johnshum@adlqAdmin@Nostrildumbass@strykr,

Thanks for posting in our forums. One change that was made which might be affecting the forwarding feature is that only one forwarding IP address is now valid. The IP address 50.63.202.1, is now the IP address that needs to be used. Here is our help article on how to update your forwarding IP address. If you're still experiencing issues after making that change, please reach out to our support team to look further into this.  

KayJay - GoDaddy | Community Moderator
24/7 support available at x.co/247support
New

Re: Domain Forwarding return 404 / Destination Unknown

This is crazy. I had spent 3 hours with your support and they don't know anything about this. I have to google and found this threat. It had been working for almost 3 years and not it's not working. My Friday's evening was spoiled, thanks a lot.

Super User II
Super User II

Re: Domain Forwarding return 404 / Destination Unknown


@giap wrote:

This is crazy. I had spent 3 hours with your support and they don't know anything about this. I have to google and found this threat. It had been working for almost 3 years and not it's not working. My Friday's evening was spoiled, thanks a lot.


@giap Did you try setting up the forwarding again? What exactly is the forwarding doing? Is there an error?

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Re: Domain Forwarding return 404 / Destination Unknown

Is there any fix found guys? I am very much struggle with this issue.!!!

Re: Domain Forwarding return 404 / Destination Unknown

2019 and this is still a problem.  Smiley Mad  I believe the issue is that, when setting up forwarding and  checking the box to "Update  my DNS settings to support this change" the IP for the  A record is set incorrectly. It should be   50.63.202.1 per    GoDaddy's own  support doc.  The A record is, instead, auto-set to   184.168.131.241 and that is not editable  once forwarding is set.  @james999 had the solution to turn off forwarding and then edit  '@' to point to   50.63.202.1 however, even when doing that and turning on forwarding again, the IP eventually changes back to  the 184 number.  It does this whether you have the option to auto-update checked or not.

 

We will be transferring the domain to a different registrar. What a  PITA!

Community Manager
Community Manager
Solution

Re: Domain Forwarding return 404 / Destination Unknown

Hi @marymak. Thanks for posting. There has been a bit of confusion here so I'll do what I can to clear it up. First, when the original post was made (regarding the forwarding path) there was a problem in our backend due to an update that was causing that. That has been resolved and you can read more about the subject in the most recent posts on this thread. As for the IP addresses you mentioned, the one mentioned in our help document is the  IP we used for forwarding previously. The article is definitely in need of updating to reflect this, but the IP address we currently use is 184.168.131.241. 

 

Since the cause of the original post on this thread has been resolved, the thread is being closed. If you have further issues with forwarding, feel free to start your own topic with information specific to your situation. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.