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I renewed my domain but still I got an email that it's going to expire

I renewed my domain with the help of the customer personal and some days after I got frequent emails that my domain will expire.

I can't even reach the chat service anymore. I need my domain back. I have proofs.
5 REPLIES 5
Super User III
Super User III

Re: I renewed my domain but still I got an email that it's going to expire

@Daniyke 

 

What is your domain name?? 



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Super User III Super User III
Super User III

Re: I renewed my domain but still I got an email that it's going to expire

It may simply be the email was not updated in time.  You can login to your account and check the Domain Manager.

https://dcc.godaddy.com/

Re: I renewed my domain but still I got an email that it's going to expire

Thank you. But I checked it read that my domain has expired with a button 'renew now'

Re: I renewed my domain but still I got an email that it's going to expire

Hopealive.xyz
Super User III
Super User III
Solution

Re: I renewed my domain but still I got an email that it's going to expire

@Daniyke 

 

In doing a whois lookup it is showing the expiration of July 9, 2019 - If you have a purchase receipt from GoDaddy for the renewal I suggest you call into their support as there is something not updating within the system.

 

 



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
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