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Mail A record?

I moved my site from a hosting company to Shopify. I switched the A record so traffic now goes to Shopify but I want my email to stay with the hosting company I've been with. 

 

They said I need to change the mail A record to {IP Address}. What is a mail A record? I don't see that in the domain DNS records. Anybody know what they are talking about?

 

Gary

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Former Employee
Solution

Re: Mail A record?

Welcome to The Community @gskidmark, This should help you add that record:

https://ca.godaddy.com/help/add-an-a-record-19238

If there are any remaining issues, contact support at the link below my name.

 

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post

Highlighted
Solution

Re: Mail A record?

In your manage DNS under your domain name you should find a list of all the Records for your name and where they point to.  There is one or more called the 'A' record.  Click the 'edit' pencil icon on the very right of the line and then change the 'value' to your Ip numbers.  Then save.  

I just had to find it for my own site. 

View solution in original post

2 REPLIES 2
Highlighted
Former Employee
Solution

Re: Mail A record?

Welcome to The Community @gskidmark, This should help you add that record:

https://ca.godaddy.com/help/add-an-a-record-19238

If there are any remaining issues, contact support at the link below my name.

 

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post

Highlighted
Solution

Re: Mail A record?

In your manage DNS under your domain name you should find a list of all the Records for your name and where they point to.  There is one or more called the 'A' record.  Click the 'edit' pencil icon on the very right of the line and then change the 'value' to your Ip numbers.  Then save.  

I just had to find it for my own site. 

View solution in original post