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Subdomain points to IP but IP not found?

I have made a subdomain that points to a different ip. If I try and go to the web address, then it's not found - ERR_NAME_NOT_RESOLVED but if I manually type in IP to the subdomain it finds it no issue. The subdomain resides on an Apache server and then the default.html just redirects to another webpage on different server. I switched it from IIS thinking that be the issue but same thing on Apache. Any ideas?




Community Manager

Hi @murswan. Welcome to GoDaddy Community! That sounds like a DNS error to me. My guess would be that either your record hasn't been added correctly, or there is a delay in the propagation of the DNS. If you can provide the domain name, that would help others troubleshoot and maybe offer a solution. 


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.