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Can Send but can't receive


I tried everything, I even created a dummy email in workspace mail so godaddy would auto-configure the MX records(which it did) but still didn't work.

When I press Server Settings under tools section it says that I have MX errors and shows my old MX records not the new ones.

And for support, we live in Egypt so goodbye support calls plus chat is unavailable for the past 8 hours, so please Help.



Community Manager

Hi @AminaSol,

I hope that you were able to get this resolved but if not, here's a Help article with tips on trouble shooting. It would be helpful if you would come back and share how you resolved this, with other community members who might experience the same issue in the future. Take care and thanks much!


RachelM - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.