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Cannot Send Email

Here is the complete error I have as well as the email

(I cannot upload the image here either)

https://www.screencast.com/t/3ZOgqRRyx

6 REPLIES 6
Community Manager
Community Manager
Solution

Re: Cannot Send Email

That error either means that the email address has not been successfully created, or that the domain name itself is not using the correct MX records to connect to the mail server.  I'd recommend giving our live support teams a call so we can confirm the mailbox is set up, and that the MX records have been added to the domain.  Thanks!

 

MPC

New

Re: Cannot Send Email

Thanks!

New

Cannot reply to emails

I recently installed and figured out that the ad blocker I'm using, AdBlocker Ultimate is causing an error with the reply box when replying to an email. It doesn't block the popup, it loads the pop up, but the "Loading,,,," sign in the body gets stuck there turning, and the cursor cannot be moved from the address bar where the email addressees are. Still happens even when I whitelist the domain, stops immediately AFTER I disable the adblocker. I'm using FireFox, this doesn't happen with Chrome.

So if anyone is having similiar problems and you've refreshed FF, this my be what your problem is.

Thanks

New

Re: Ask Me Anything (AMA) with Managing WordPress Team - Wednesday, November 15th 11am-12pm PT

Of recent, I have noticed that when I send emails from godaddy webmail account, eg:rashidat@afrief.com they do not get delivered.to recipients. I can however receive emails. What could be responsible for this?

New

Cannot Send Emails - Please Help!

Please help, I cannot send any email from my account.. Can receive emails without any problems... 

 

Error: 

 

This message was created automatically by mail delivery software.

 

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 

  YYYYYYYYYYY@YYYYY.COM

    host n1nlshrout-v02.shr.prod.ams1.secureserver.net [188.121.43.247]

    SMTP error from remote mail server after end of data:

    552 5.2.0 6aaKe10vshK7f :: CPANEL :: Message rejected for spam or virus content ::

    Please include this entire message when contacting support ::

    v=2.1 cv=R/qjYYlX c=1 sm=1 tr=0 p=9ZCtHM2sAAAA:8 a=cVTIQdNWUD9muSXIhQc7Rw==:117 a=oVVYLFy+SG2wd0dWbTtwlA==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=02M-m0pO-4AA:10 a=DAwyPP_o2Byb1YXLmDAA:9 a=9BRcnX9_AAAA:20 a=R9hCUcPiAAAA:20 a=Nt89KCOjAAAA:8 a=jgC4V3Q6JHK5MuCjSK0A:9 a=QEXdDO2ut3YA:10 a=aC3uVsUuf48A:10 a=IawXvI9lP1MA:10 a=yMhMjlubAAAA:8 a=SSmOFEACAAAA:8 a=rcbuc4scihNKRFTd1MMA:9 a=6r9B0NuoFGjpAfKw:21 a=gKO2Hq4RSVkA:10 a=UiCQ7L4-1S4A:10 a=hTZeC7Yk6K0A:10 a=6UIaq3Bcl8oA:10 a=frz4AuCg-hUA:10 a=F-V4tqobMUZ93ssrspsA:9 a=n3BslyFRqc0A:10 a=llepzH-c2W3sFl9hRTKy:22 a=l8W9mhULiqbf2WsN5nEm:22 ::

    100.00

 

Anonymous
Not applicable

Re: Cannot Send Emails - Please Help!


@tss wrote:

Please help, I cannot send any email from my account.. Can receive emails without any problems... 

 

Error: 

 

This message was created automatically by mail delivery software.

 

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 

  YYYYYYYYYYY@YYYYY.COM

    host n1nlshrout-v02.shr.prod.ams1.secureserver.net [188.121.43.247]

    SMTP error from remote mail server after end of data:

    552 5.2.0 6aaKe10vshK7f :: CPANEL :: Message rejected for spam or virus content ::

    Please include this entire message when contacting support ::

    v=2.1 cv=R/qjYYlX c=1 sm=1 tr=0 p=9ZCtHM2sAAAA:8 a=cVTIQdNWUD9muSXIhQc7Rw==:117 a=oVVYLFy+SG2wd0dWbTtwlA==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=9+rZDBEiDlHhcck0kWbJtElFXBc=:19 a=02M-m0pO-4AA:10 a=DAwyPP_o2Byb1YXLmDAA:9 a=9BRcnX9_AAAA:20 a=R9hCUcPiAAAA:20 a=Nt89KCOjAAAA:8 a=jgC4V3Q6JHK5MuCjSK0A:9 a=QEXdDO2ut3YA:10 a=aC3uVsUuf48A:10 a=IawXvI9lP1MA:10 a=yMhMjlubAAAA:8 a=SSmOFEACAAAA:8 a=rcbuc4scihNKRFTd1MMA:9 a=6r9B0NuoFGjpAfKw:21 a=gKO2Hq4RSVkA:10 a=UiCQ7L4-1S4A:10 a=hTZeC7Yk6K0A:10 a=6UIaq3Bcl8oA:10 a=frz4AuCg-hUA:10 a=F-V4tqobMUZ93ssrspsA:9 a=n3BslyFRqc0A:10 a=llepzH-c2W3sFl9hRTKy:22 a=l8W9mhULiqbf2WsN5nEm:22 ::

    100.00

 


Hi @tss, sorry this forum is NOT support. I suggest speaking with support:

https://www.godaddy.com/contact-us.aspx