My email and windows hosting expired, so i renewed the email only without the windows hosting , now i can send emails but i cannot receive any email.
it is stated that i can purchase email(renew) without the hosting so what is the problem?
Any help ?
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What is your domain - it's possible that when the hosting expired that the DNS was updated and no longer pointed to the correct MX records for your email.
When you say you renewed the email - is this WorkSpace email or Office 365?
the domain(.com domain) and windows hosting is expired.
Office 365 email.
if i should renew the domain how to renew it separately without windows hosting
any help is appreciated.
So you what you should have active in your account is your domain and office 365
We need to check the domain settings to confirm what the MX record is to see if it is pointed to Office 365 or not
when i opened the manage emails i noticed this message
firstname.lastname@example.org can't receive mail yet.
when i clicked it asked me to point to the domain with the following steps
Note: If you have more than 6 domains in your account, just click the domain name you want to update.
so i think i have to renew the domain name to be able to configure it (to access domain's Account Manager).
Yes, if your domain expired as well as your other services you need to renew the domain as well