Apologies if this has been answered before, but I searched the email section of the godaddy community and couldn't find anything.
As of a few days ago, I suddenly can't send emails from my computer. I am getting a specific error message/code:
Getting the error code "17099", with the error message "sYT7bwXZzkC1d :: auth :: Message rejected for spam or virus content :: Please include this entire message when contacting support :: v=2.1 cv=M4PtU3Es c=1 sm=1 tr=0 p=DVzeD2OwAAAA:8 a=+qq5DtMGMggTUPF5vp8bgA==:117 a=+qq5DtMGMggTUPF5vp8bgA==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10 a=s5jvgZ67dGcA:10 a=PeFO9FbFhS32YxYntvkA:9 a=MnbyFKF6G8bNJo8HonIA:9 a=mSVRGrYAAQufzvht:21 a=pOxw_KbdTkKmrhcn:21 a=CjuIK1q_8ugA:10 a=lvalPF0niAAA:10 a=ybCoae_V2F4A:10 a=7SbTXfDitXZrhvwcLdcA:9 a=d1HgSwQ_QH6uNtCm:21 a=dJSn7nuo-oPuIliu:21 a=AYxD7-S2RnKcfXWV:21 a=_W_S_7VecoQA:10 a=e2EPvQYQKOTkLIeR8GMA:9 a=uIZGXzpcwXn3oCKo:18 a=HXjIzolwW10A:10 a=qjWOg9qc2WopDJb94HMA:9 a=bJbZjhmU7zxXFB56arnL:22 :: 100.00"
I am running Microsoft Office for Mac 2011, my computer software is up to date, I troubleshooted and tried these fixes:
removed all plists
tried every smtpout port Godaddy uses (25, 80, 3535, 465 with SSL)
changed my password
made sure there were no attachments/email signatures with links
Made sure I wasn't out of smtp relays
I can receive emails without issue, only sending is the problem. The issue went away overnight, and started up again about 24 hours later. I can send emails fine from the webserver.
Hoping I can find a solution here before resorting to calling a 1-800 number...
This error code is usually generated by your Internet Service Provider not being happy with the emails you are sending. This can be due to a number of things:
If none of these apply to you then I highly recommend contacting support!
I hope this helps,
Feel free to ask any other questions 🙂
A) thank you so much for a prompt reply!
B) unfortunately none of those apply to me...not sending emails to groups, I did check and my mailbox is not full, and I'm getting the error whether there is an attachment or not.