First of all, I don't have too much experience with web/domain hosting, so I'm sorry if I don't explain myself well.
My problem is that I have my G-Suite with the certain domain and I'm not receiving emails. I spoke with G-Suite support and they asked me to follow these steps: https://support.google.com/a/answer/33353?hl=en because what I need to do is to change my MX records.
Ok, all good there, I started to do the steps but by the time I went to Step 3: Delete existing MX records I couldn't do anything because of this:
There is no records list or an option to add new ones. It says that the nameservers aren't managed by GoDaddy. What does that mean? Can I change that?
Again, sorry about my little experience with this, I hope that someone can help me 🙂
Solved! Go to Solution.
Hello @Berjh ,
You will want to take with that provider then. If you give me the domain name, I can see who is managing it for you, so you know where to go to ask for help.