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E-mail Delivery problem

I rarely receive any email on my office 365 accounts, and i tried to connect an smtp to my wordpress website which is the same offical email from godaddy's office365 but im getting the following error : 


"Your host has likely installed a firewall (REJECT packets) between you and the server. Ask them to open the ports."


all of my office365 are having this receiving error, im facing difficulties with my work because of that and i would love a solution as quick as possible ! anyone ?