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E-mail shuts down automatically after just a few minutes...?

Recently, my Godaddy e-mail began shutting down automatically after several minutes when it's not being used.  Not too long ago, I could leave it running in the background without issue for hours.  Any suggestions as to how best fix this issue is appreciated.  Thx, CFarc

Former Employee

Greetings @CFarc ,


Thanks for posting, others may be having this problem. If I understand, this is our Workspace® Email that you're referring to.

A timeout could be a variety of reasons.including settings changes or updates in the device or browser. However, the most likely place to look is the "Inactivity Settings". See:



I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at

Thanks for the assist.  CFarc