I cancelled my two emails at one of my domains that were using Office 365. I then had to adjust the DNS for that domain, to get rid of the Office 365 entries and change the MX record back to smtp.secureserver.net, so I can forward those emails to another domain.
But emails sent to my old domain are bouncing by Office 365 still. I still own the old domain.
Solved! Go to Solution.
Hmmm... Are you moving to Workspace email?
Something must be inaccurate in the DNS record. For Workspace you should have 2 MX records something like this:
The first MX record:
In the Priority field, type 0.
In the Destination field, type smtp.secureserver.net.
The second MX record:
In the Priority field, type 10.
In the Destination field, type mailstore1.secureserver.net.
If you have the above in place and it still is not working, I would suggest getting in contact with GoDaddy and asking them to check things out.
Not SOLVED!. Why would this show as SOLVED just because somebody said 'check the DNS'.
I should have mentioned I'm a 30 year tech veteran. Yes, the DNS is correct. Various MX Lookup sites all claim it is going to GoDaddy, not Microsoft 365.
Maybe it took longer than 48 hours for the DNS to propagate. Now I seem to be getting this:
MTA p3plibsmtp01-12.prod.phx3.secureserver.net received this response from the destination host IP - 220.127.116.11 - 550 , 550 5.7.64 TenantAttribution; Relay Access Denied [BN1BFFO11FD019.protection.gbl]
Sorry to hear my answer was not helpful -- all I had to work with was what you noted.
The forum moderators make the decision to mark posts solved usually after a couple days of no response from the original poster. In my experience, more times than not, folks never come back to post an update thereby leaving tons of open posts.
If you are still having issues, your best bet is to get in contact with GoDaddy support and explain what you've done and what is happening and I'm sure they will be happy to help. 😉