cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
New

Emails not purged

I purged bulk email - still shows 6 messages are there (They are NOT).

I purged trash - still shows 3 messages are there (They are NOT).

Not sure why they aren't at 0.

Anyone have a clue as to why these folders aren't at 0 after the purge?

AP
2 REPLIES 2
Moderator
Moderator

Re: Emails not purged

Hi @annep, thanks for posting.

This can sometimes be caused by a syncing issue with the email address. If that is the case, you would need to contact Support to have it resolved.

^Gary

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status

Purged messages keep coming back

Recently messages that I have purged from my email are showing up again when someone sends a reply. This was very confusing at first because I thought the original email had been resent due to some oversight on my part. Now I see the pattern. How do I make it stop doing this?