Hello,
My domain is http://studioquadrant.com/
i can send emails but i cannot receive,
i am really in need of receiving emails,
what should i do to repair it?
Solved! Go to Solution.
Hello sararahgozar, I hope you are doing well. In your cPanel dashboard, go to: Email > MX Entry > [select the associated domain] > Check to see if "Local Mail Exchanger" or "Remote Mail Exchanger" is selected.
You can also follow these settings;
Paste it in Destination
Click on add new record and test it
For more info;
In addition to what @ZulWeb about the Local Exchange settings - (and we are both assuming you are using your cPanel account for your email)
You'll also need to go to https://dcc.goaddy.com then click on the 3 dots next to your domain and select manage DNS you'll want to add an A record with a host of mail points to 107.180.12.15 with a TTL of custom / 600.
Then you should remove the MX record that has 0 and smtp.secureserver.net
and change the mailstore1.secureserver.net to mail.studioquadrant.com and change the TTL to custom / 600
Once your issue is resolved,
please be sure to come back and click accept for the solution
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Hi,Thanks For your reply..
what type of DNS should i add?
I cannot find Email DNS ,do you mean MX type of DNS?
also i need to know what to put in Host,Priority fields ?
Thanks for your cooperation..
Congratulation,finally I solve'd the problem with the guidance of this two nice users above,
besides i wanna add some helping points for the one's may have the same problem using Cpanel Emails:
as @ZulWeb says you have to go to Configure Mail client in order to find the Incoming mail server address
and then in your c-panel going to Email Routing Item and add The MX in the new zone editor just like below pictures:
and @PL281 also suggests to add DNS of Email
You'll also need to go to https://dcc.goaddy.com then click on the 3 dots next to your domain and select manage DNS you'll want to add an A record with a host of mail points to 107.180.12.15 with a TTL of custom / 600.
Then you should remove the MX record that has 0 and smtp.secureserver.net
and change the mailstore1.secureserver.net to mail.studioquadrant.com and change the TTL to custom / 600
the point here is usually you have this DNS in List and you just need to Modify it and remove the the other one,
and don't forget to put your Email routing option to Recommended after this changes just like the below picture:
congrats,You are now solving your problem.