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New email address going into junk folder

Hi, I have setup a new email address on my domain but every time I send an email it goes into the recipients junk folder, is there any way to stop this from happening?

Thanks 

1 ACCEPTED SOLUTION
Super User II

@sionsimon

 

All you can do is ask them to whitelist you by adding you to their address book or contact list -- also known as "approved senders".  Most email programs allow you to mark emails as not junk or spam so that future emails do not get misidentified as spam.

 

You'll also want to check that your domain isn't blacklisted.   If you just bought the domain, it could have a poor history that you'll need to address.

 

HTH! 😉

 

Judith
"No pressure, no diamonds." Thomas Carlyle

View solution in original post

1 REPLY 1
Super User II

@sionsimon

 

All you can do is ask them to whitelist you by adding you to their address book or contact list -- also known as "approved senders".  Most email programs allow you to mark emails as not junk or spam so that future emails do not get misidentified as spam.

 

You'll also want to check that your domain isn't blacklisted.   If you just bought the domain, it could have a poor history that you'll need to address.

 

HTH! 😉

 

Judith
"No pressure, no diamonds." Thomas Carlyle

View solution in original post