My company recently switched from Workspace email to Office365 through godaddy. Multiple users downloaded outlook through their Iphone, and every morning when they go to check their e-mail, the outlook app says it could not login and wants you to re-enter the password. I have tried deleting the accounts and re-adding them. Anyone else been through this?
my emails wok well in Outlook in PCs but the problem is in outlook app version of iPhone and iPad . I typed the server names (imap and smtp) but the processes couldn't be completed. a message pops up says the username and password are incorrect.
I contacted the outlook support team but they have no solution. the problem seems to be with godaddy. I think gadaddy doesn't support outlook apps even though its sales team sell their services to people. I believe that marketing a service that doesn't support the new technology is marketing mistake. If I had known that this paid email is not supported to connect with new apps, I would not have upgraded to the paid emails. I upgraded to the paid emails just few days ago.
I contacted godaddy but no solution from their side, and one of them said it is an old technology and I should move to the new ones like 365. so if it is old, why godaddy still market it to their customer. very disappointed. !!
I might be wrong, so I ask here, any solution godaddy community please?
Many thanks in advanced.