My domains are on godaddy and my hosting is also on godaddy.
I use Deluxe Linux Hosting with cPanel.
These are what i see when i check my domain's DNS records on godaddy's dns management section.
A mail ipaddress 1 Hour CNAME webmail @ 1hour MX @ mail.mydomainname.co.uk (Priority: 0) 1 Hour
I don't know if there are any other records associated with emails if you want I can look.
On Cpanel site, these are what I found;
Local Mail Exchanger
DNS Zone Editor;
mydomainnameco.uk. 14400 IN MX Priority: 0 Destination: mydomainname.co.uk
i use cpanel's webmail section to send and receive emails.
I can send email using webmail to my gmail account but when i send an email from my gmail account nothing happens. Gmail doesn't give me any errors. It says your message has been sent but nothing ever comes to my webmail.
Addition to these i checked mxtoolbox . com
dmarc DNS Record not found
smtp mail.mydomainname.co.uk Failed To Connect
And the last thing I forward mydomainname.co.uk to my otherdomainname.com which is also on godaddy
Hi @alicenahi. Welcome to GoDaddy Community! It certainly sounds like you have your email and DNS set up to receive email. I'm not sure why you'd still be having problems. I'd recommend connecting with our support team if it's still happening. Our advanced support team can review email logs to see if there is a problem on this end in receiving the messages.
JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.