cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

WebMail attachments changed from docx to php file type that was only 1K

The email was sent to my GoDaddy email account  with 10 docx attachments.  I tried opening webmail with Chrom and with Firefox, both showed all of the documents as a 1 K  php file with the same name and content.  When I downloaded a file and opened the file as a DocX instead of a php, the word document was readable.  However all 10 documents were the same.

 When I tested sending only 1 docx file to the GoDaddy email account it worked correctly.

2 REPLIES 2
Moderator
Moderator

Re: WebMail attachments changed from docx to php file type that was only 1K

Hi @sforman, thanks for posting.

I haven't seen this issue before, so I couldn't say what might cause it. It might be an issue with the sender, but I couldn't say for sure.

I can only suggest to test it with other files or to call Support to try to duplicate the error.

^Gary

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status
New

Re: WebMail attachments changed from docx to php file type that was only 1K

This has been going on with me for quite a while.  For that reason I no longer trust the GoDaddy webmail.  It seems to happen about half of the time.   If anyone knows how fix this, please let us know.