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issue in receiving email : server is misconfigured error

I have created email (myemail@mydomain.com) for my domain via cpanel.

Now problem is that when I try to send email to my email myemail@mydomain.com, from gmail, my message is not getting delivered, I am getting following error…



Your message couldn't be delivered to (myemail@mydomain.com because the remote server is misconfigured. See the technical details below for more information.

550 Please turn on SMTP Authentication in your mail client





Please suggest how to fix this issue.



1 ACCEPTED SOLUTION
Super User IV

@ka_user 

 

This has to do with your MX record for your domain.

 

More than likely you currently have 2 MX records pointing to secureserver.net

You should remove these. You should then add an A record for mail which points to the IP address of your cPanel account - then add an MX record which points to mail.YOURDOMAIN.com

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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please be sure to come back and click accept for the solution

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1 REPLY 1
Super User IV

@ka_user 

 

This has to do with your MX record for your domain.

 

More than likely you currently have 2 MX records pointing to secureserver.net

You should remove these. You should then add an A record for mail which points to the IP address of your cPanel account - then add an MX record which points to mail.YOURDOMAIN.com

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post