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pgandrade
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no emails but inbox half full

Why does my usage say my box is 50% full but I have deleted and purged everything?  popup stats say 99MB of 200 used

2 REPLIES 2
CG
Moderator
Moderator

Hey @pgandrade,

 

Glad to have you join us! Smiley Happy

 

How long ago did you clean out the inbox? Also, have you checked other folders to make sure you don't have saved messages there as well? If everything has been cleaned out recently, it might just be taking a little time to update within the web mail interface. 

 

If it's not updated within 24 hours, you should reach out to our live support so they can take a closer look. It's possible the account just needs a re-sync to the mail server to reflect the current usage. 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

Mine says the same thing except 74% no emails or other files anywhere