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NET::ERR_CERT_AUTHORITY_INVALID

Hello,

I have this problem with UCC certificate that some people are getting NET::ERR_CERT_AUTHORITY_INVALID page telling them attackers are trying to steal their information.

The domain is listed under subject alternative name, and it does work for most people. 

I have tried re-installing the certificate but this hasn't helped.

Any suggestions please?

Many thanks

James