SSL Certificate Pending Issue

[andyc111]

I purchased an SSL certificate with GoDaddy but it has been "pending" for about a week now. I never received a verification request email. What do I do now?

[andyc111]

This is a photo of the screen I see

[TLH]

Hi @andyc111,

Welcome to the Community!

The users in this community forum will have no access to your account to "look behind the scene" on this verification. Please contact our customer support team at one of the numbers in the link below so they can review and resolve the problem, or get you pointed in the right direction. If calling isn't an option for you, please try our live chat available Monday-Friday from 5am-6pm Arizona time (MST) on the US/English home page (https://www.godaddy.com/help/contact-us).

[Cargologistic]

MY WEB IS STILL NOT SECURE

[TLH · Accepted solution]

Hi @Cargologistic,

Welcome to the Community!

It's difficult to say for sure what's happening in your situation without more information. If you're still having trouble, I suggest reviewing the post here to learn more about what kind of information you can supply to help others offer good responses. And of course, GoDaddy customer support is available 24/7 at one of the numbers below.