SSL And Security

sholaakinyele · ‎07-01-2019

I paid for SSL certificate since four days ago, but I am yet to get it. And all the procedure stated have been met but my certificate is still pending. How long will it take to approve a certificate.

Thanks,

Shola

TLH · ‎07-12-2019

Hi @sholaakinyele,

Welcome to the Community!

Were you able to contact our support team and resolve your issue? For help in requesting an SSL certificate, we have a step-by-step guide that you can follow here.

If calling our support team isn't an option for you, please try our live chat available Monday-Friday from 5am-6pm Arizona time (MST) on the US/English home page (https://www.godaddy.com/help/contact-us).

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

MrVapor · ‎07-01-2019

@sholaakinyele

The standard is 72-hours. If it still hasn't implemented the SSL correctly, you should contact phone support or live chat and seek a resolution.

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sholaakinyele · ‎07-01-2019

Can you give me the link to the live chat support page. Thanks for your quick response.

sholaakinyele · ‎07-03-2019

I'm in need of help here, the problem is that I have generated my CSR and using the private key sent by godaddy but, godaddy has not sent my SSL certificate my account still read pending. Which way do I place a request for my certificate from godaddy. Thanks

TLH · ‎07-12-2019