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    sholaakinyele
    New
    ‎07-01-2019 02:54 AM

    ssl certificate pending (Standard)

    I paid for SSL certificate since four days ago, but I am yet to get it. And all the procedure stated have been met but my certificate is still pending. How long will it take to approve a certificate.

    Thanks,

    Shola

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    4 REPLIES 4
    MrVapor
    Super User III
    Super User III
    ‎07-01-2019 06:14 AM

    Re: ssl certificate pending (Standard)

    @sholaakinyele 

     

    The standard is 72-hours. If it still hasn't implemented the SSL correctly, you should contact phone support or live chat and seek a resolution. 



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    Reply
    sholaakinyele
    New
    ‎07-01-2019 07:46 AM

    Re: ssl certificate pending (Standard)

    Can you give me the link to the live chat support page. Thanks for your quick response.

    Reply
    sholaakinyele
    New
    ‎07-03-2019 03:18 AM

    Re: ssl certificate pending (Standard)

    I'm in need of help here, the problem is that I have generated my CSR and using the private key sent by godaddy but, godaddy has not sent my SSL certificate my account still read pending. Which way do I place a request for my certificate from godaddy. Thanks

    Reply
    TLH
    Moderator
    Moderator
    ‎07-12-2019 05:45 PM
    Solution

    Re: ssl certificate pending (Standard)

    Hi @sholaakinyele,

     

    Welcome to the Community!

    Were you able to contact our support team and resolve your issue? For help in requesting an SSL certificate, we have a step-by-step guide that you can follow here. 

    If calling our support team isn't an option for you, please try our live chat available Monday-Friday from 5am-6pm Arizona time (MST) on the US/English home page (https://www.godaddy.com/help/contact-us).

     

     

    TLH - GoDaddy | Community Moderator
    Supporting you at x.co/247support
    Reply

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