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FTP not working -managed wordpress server FTPs

Hello,

 

I have hosting which is Managed wordpress & my domain name is : http://www.fairiesandgnomes.com/

 

I am not able to connect to ftp, and whenever I am able , I can neither edit files nor change file permission..

Let me know what can be the issue.

This frequently happens with most of the managed wordpress server FTPs.

 

Thanks in advance.

1 REPLY 1
Retired
Not applicable

Hi,

Try accessing your ftp server through a browser instead of your usual method and software. There are plenty of examples how to do this online. Just search: accessing ftp in browser window.

 

If you are then able to access your files then you probably can assume it's a software related issue.