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Wordpress Not loading

Hi,

I'm trying to access wordpress for the first time, and just getting a blank page when going to the admin panel - no side bar, nothing.

I'm trying to load a .au domain, is there an issue hosting these?

Thankyou

10 REPLIES 10
Helper V
Helper V

Re: Wordpress Not loading

@Hailey85,

 

Are you using Managed WordPress or cPanel Hosting?...

Did you install WordPress through Installatron applications installer?, or manually...

Looking forward to hear from you...

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA

Re: Wordpress Not loading

Hi Praveen, 

I've purchased a wordpress deluxe pack, gone through the initial install but when opening to the 'startup' or admin site nothing appears. I've checked permissions for adobe & tried to access the wp-admin site on other computers aswell but no luck.

Top of the screen shows 'waiting for response' and rest of the screen is blank

Is there something else I need to install to be able to load it?

 

Thanks

Re: Wordpress Not loading

>> install via the godaddy website link

It's a .com.au site so I'm not sure it's compatible? 

 

Thanks!

Helper V
Helper V

Re: Wordpress Not loading

@Hailey85,

 

You can install WordPress on any domain registered with a valid registrar...

When you login into your GoDaddy account what do you see?, Are you able to see Web Hosting or Managed WordPress...

https://account.godaddy.com/products

Please login into above URL, and tell me what you see...

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA

Re: Wordpress Not loading

Hi Praveen, 

 

It's a 'Managed Wordpress Website'

 

Thanks

Helper V
Helper V

Re: Wordpress Not loading

@Hailey85,

 

I somehow missed your earlier post regarding Adobe, What do you mean by Adobe...

What browser you are using?, Google Chrome is a good browser...

Please also provide your website URL in question to investigate the issue...

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA

Re: Wordpress Not loading

Hi Praveen, 

 

I've tried explorer, firefox, and just downloaded & tried chrome.

I checked the permissions, block ups etc & did an update of most my software incase there was an issue

the site I'm trying to use is www.coast2coastpools.com.au

 

Thanks

Helper V
Helper V

Re: Wordpress Not Loading

@Hailey85,

 

Checked website, looks like there is an issue...

If I understand you want WordPress installed on coast2coastpools.com.au?, is that correct...

Please provide your full name and email address...

I will check your WP settings, and I will do my best to resolve it...

I will request access to your account...

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA

Re: Wordpress Not Loading

If you could resolve / load wordpress on that site, that would be fantastic!
My email is healthy_vibe@hotmail.com
Full name : Hailey Mattsson

Thanks
Helper V
Helper V

Re: Wordpress Not Loading

@Hailey85,

 

Please check your GoDaddy account or email, I've sent a access request...

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA