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    hostdrift
    New

    Can't not access to my VPS

    After update plan from 2GB to 3GB in yesterday, I can't access to my VPS via SSH and can't reboot on web control panel, can't access to cpanel. All website can't visit.

     

    I call to support in my location (Thailand), Can't help me because, not have technical support and can't fix issue.

     

    I call to English support (480) 505-8877. Not have technical user for available for support me, call it loop by automatic system.

     

    Who can help me?

    1 REPLY 1
    charminglygeeky
    Employee

    Hi @hostdrift,

    Sorry, this is not a support forum. Your issue appears to be account specific, please contact our 24/7 support team and once validated they can look further into this. If you're having issues reaching us via phone, you can try to reach out to our chat team. They are available Monday-Friday 5am-6pm (MST) via our help.godaddy.com page. 

    KayJay - GoDaddy | Community Moderator
    24/7 support available at x.co/247support