Allow me to preface this with some information. We have a dedicated/VPS, we are able to open ports and such.
We have contact support about this at least six times and have been told that it is beyond their support. Now, with what these things cost, it shouldnt be. In addition, they told me that to fix it, I would have to pay an extra 80$ to have them do it.
This is not acceptable, I just paid you 300 dollars.
Anyhow, onto the issue. I have opened ports 12043 and 12046, yet its not listening on a php script level, and it should be, that is pretty standard so I do not understand why you guys cannot figure out what is going on. We have the script in here that tests this so you can see what its doing: