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How to locate file manager

I have recently purchased hosting and domain for my website. But when i login i do not see the file manager option in my c panel dash  board to upload files. here is the thing i see 1.PNG

and when i click manage hosting it shows following page

2.PNG

I've seen multiple tutorials everyone say to go to hosting account and click manage to go to file manager but in my case i don't see such thing? really need help on this one please

2 REPLIES 2
Super User III
Super User III

Re: How to locate file manager

@kashar19 

 

This might sound silly, but did you pay for a hosting package?



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Solution

Re: How to locate file manager

If you purchased a cPanel hosting plan, yet do not see the option to launch it from within your account, it's likely that you have more than one GoDaddy account.  Please review the receipt that was sent to your email to find out which customer number that product is associated with.  If you do not have the receipt with the customer number, please double check your accounts by using our account retrieval system to find your customer number in our system:  http://godaddy.com/help/reset-my-godaddy-password-8.  

 

Good luck!

MPC